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  • Refund: According to law U.L. 98/2004 our customer can ask for a refund by shipping back, within 14 days, the sealed and in good condition goods purchased. In this case the shipping expenses to our location will che charged on the customer side. Istruction on how to do it correctly on page
  • If the products are given back due to damages, the customers must contact us within 3 days and inform our company possibly providing details or picture. We will provide you new product or refund you once the goods are back to our wharehouse. Products have to be sealed and put in the original or adequate box for restitution.
  • If the customer doesn't accept a COD package, within 5 days an amount of 15 euros have to be payed for shipping expenses and working wharehouse fees.